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Field Service Engineer Chile

Install new or modified equipment at customer facilities to ensure full functionality according to specifications and perform all mechanical, electrical, electronic and optical tuning and setup. 

Chile 27.03.2019

Position Overview

TOMRA Sorting Solutions is a multi-national organization and a leading provider of sensor based sorting and processing technology for the fresh and processed food industries. Developing state-of-the-art technologies, optimizing customers' production flow, and helping to deliver consistent high quality output have been our strengths for more than 30 years in the food industry. We are always seeking talented and passionate individuals to join our organization.

The Field Service Engineer position is ideal for a self-motivated adventurer, as there will be travel, both domestic and international. Initial training on our systems will be conducted in the Sacramento facility.

The Field Service Engineer will schedule and perform on-site installation, service, and repair of complex agricultural sorting equipment and will verify and approve the equipment's operational quality.

We offer a competitive salary and benefit package. Qualified candidates, located near a major airport, should apply online as these positions will fill quickly!

Primary Job Functions

  • Install new or modified equipment at customer facilities to ensure full functionality according to specifications.
  • Perform all mechanical, electrical, electronic and optical tuning and setup.
  • Analyze, evaluate, and diagnose equipment problems independently.
  • Conduct customer-training sessions on utilization and basic maintenance of system.
  • Service and maintain installed equipment and preventive maintenance visits.
  • Manage and control tools, test equipment, technical documentation and other assigned equipment.
  • Prepare and submit applicable field service documentation.
  • Other duties may include, but are not limited to, instructing/training customers on operation and maintenance of equipment.
  • Required Skills/abilities

  • Strong problem solving skills with the ability to work on problems of diverse scope.
  • Assist and support customers in a professional manner.
  • Ability to establish and maintain effective working relationships with customers, internal and external associates, and management.
  • Excellent communication skills and the ability to deal effectively with internal and external customers in the English and Spanish language are necessary.
  • Must be able to pass criminal background check.
  • Physical Requirements

  • Job requires frequent bending, kneeling and standing
  • Lifting of up to 36 kilos
  • Working in confined spaces
  • Ability to drive for long distances
  • Ability to distinguish between the full range of colors in the color spectrum
  • No major food allergies that would impede on the job requirements
  • Work Environment

  • Ability to work in Food processing plants, farms, cold storage facilities, and outside in high/low temperatures
  • Experience and Education

  • Experience in field service and customer support.
  • Experience in electronic system troubleshooting a plus.
  • Working knowledge of basic analog and digital circuits, electrical power circuits, PLC circuits.
  • Working knowledge of basic test equipment such as oscilloscopes and voltmeters.
  • Knowledge of computer hardware and configurations.
  • Basic knowledge of MS Office products; Word, Excel and PPT
  • Ability to read schematics
  • A Bachelor's degree in electrical, electronic, mechanical, mechatronics, sustainable manufacturing, or industrial engineering is preferred.
  • Other Skills/Abilitiles

  • Extensive domestic and international travel, with up to 80 %
  • Must have or be able to obtain a valid passport.
  • Ability to drive without restrictions
  • How to Apply

    Submit your resume to tss-common-hr-den@tomra.com.