TOMRA Sorting Solutions provides a worldwide network of service engineers with deep experience in the food, mining, and recycling and tobacco industries. With vast experience from servicing hundreds of comparable machines, TOMRA’S experts can set and adjust the sorting systems accurately to ensure maximum output and trouble-free operation.
Just like a car, your optical sorter needs continuous maintenance and care to get the best possible results to prevent a break-down.
REGULAR VISITS OF A CERTIFIED TOMRA ENGINEER
TOMRA’s preventive maintenance program offers you regular visits of a certified TOMRA engineer at your facility. In cooperation with your own specialists, TOMRA’s engineer will check and, if required, adjust the functionality of different items in the sorter. You will also receive the advise which parts are preferably replaced during the next visit or if necessary sooner.
In this way TOMRA helps its customers to get the most out of their optical sorter. At the same time TOMRA tries to minimize unexpected downtime of your line. The preventive maintenance program keeps your sorter in an excellent condition, giving the best return on investment.
TOMRA also offers assistance via remote access or direct phone 24 hours a day, 365 days a year:
Direct Dial: +32 (0) 16 396 386
Email Tobacco: TSSfirstname.lastname@example.org