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Shipping Officer

 Our target is to use outstanding Service as differentiating factor in the customer experience. The warehouse and shipping are two important enablers for achieving this. Availability of the correct spare parts, flawless processes, high accuracy, customer orientation, professional communication and high handling speed are key elements. The warehouse and shipping activity has a global reach and offers a divers and interesting playground.

21.08.2019

Main tasks are:

  • Responsible for a timely delivery of parts and/or machines and their periphery.
  • Coordinates appropriate shipping of goods to ensure efficient and timely service.

 

Role and Responsibilities:

  • Having a clear understanding of the company's policies and vision and how the warehouse contributes to these;

  • Liaising with customers, suppliers and transport companies;

  • Responding to and dealing with customer communication by email and telephone;

  • Planning, coordinating and monitoring the receipt, order assembly and dispatch of goods ;

  • Ensuring safety-, quality-, budget- and environmental objectives achievement;

  • Coordinating the use of automated and computerised systems where utilised;

  • Places orders for delivery at transport companies and monitors them to guarantee a timely delivery of parts;

  • Responsible for a proper monitoring of (customs) administration and archiving the files to ensure a smooth administrative processing;

  • Planning, coordinating and monitoring the receipt, order assembly and dispatch of goods;

  • Tracks all shipments and informs both customers as concerned departments on the progress and delivery dates;

  • Keeps all concerned parties informed about the status of the ordered;

  • Coordinates customs administration from and within TOMRA Sorting;

  • Prepares customs administration and executes it;

  • Ensures that the warehouse receives the necessary documents for shipment;

  • Ensures a good administrative monitoring;

  • Checks the packaging and transportation bills;

  • Ensures the input of the invoice information in the ERP-system;

  • Having a clear understanding of the company's policies and vision and how the warehouse contributes to these;

  • Coordinating the use of automated and computerised systems where utilised;

  • Functions as a back-up for shipping of machines;

 

Candidate Profile:

 

  • Proven experience in shipping in a global set-up (min. 5y)

  • Strong communication and facilitation skills with demonstrated ability to work in a team

  • Excellent organizational attitude, knowledge in inventory management and follow-up skills

  • Ability to relate to customers and vendors, their views and issues, locally and in other countries and cultures

  • Strong in correct & accurate work

  • Stress resistant

 

Other Skills/Abilities:

 

  • Strong organizational and time management skills

  • Teamwork

  • Computer skills are crucial - inventory management, excel, etc.

  • Experience with export

  • Fluent Dutch and English oral & written (all other languages are considered as a plus)