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Collection Solutions
- Reverse Vending
  
  As the world leader in the field of reverse vending with over 82,000 installations worldwide, you can rely on TOMRA for the best solutions for collecting cans and bottles for recycling.
- Material Recovery
  
  TOMRA's material handling activities are complementary to its RVM business in North America.
Sorting Solutions
- Food
  
  For more than 40 years, TOMRA has been the leading provider of optical sorting and peeling equipment for many different food industries. Discover our solutions here!
- Recycling
  
  TOMRA Sorting Solutions' pioneering industry expertise continues to result in state-of-the-art machines and exceptional service within the waste and metal recycling industries.
- Mining
  
  TOMRA´s sensor-based solutions help to extend the life of mining operations and increase the overall value of the deposit for more energy-efficient and cost-effective pre-concentration and material recovery.

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Field Service Engineer

TOMRA Sorting Solutions is a world leader in optical and electronic sorting equipment. As dynamic company with an outstanding product line and an excellent level of customer satisfaction, the company now is looking for a Field Service Engineer.

North Italy 21.11.2018

Position Overview

Main tasks are:

Field service work ( commissioning, testing, integration, optimization, maintenance and repair) mainly in Italy, but also abroad if needed
Give support (remote support and calls) to clients in terms of issues and sorting performances
Training of customer’s maintenance and service personnel on site Prepare and review onsite service visits and help for service sales offers
Give support to Sales and Project Management
Provide detailed service reports after every installation or technical intervention
Takes care of a timely reporting of activities, costs and other reporting

Roles and responsibilities

Ensuring the maximum performance of the TOMRA Sorting systems in the field to match customer satisfaction
Being responsible for an effective field service work in terms of costs and timing
Feedback to other departments
Give ideas about improvement possibilities (quality, efficiency, profitability)
Act positively and customer oriented

Candidate profile

Excellent technical problem-solving, troubleshooting, and follow-up skills
Strong communication and facilitation skills with demonstrated ability to present complex technical information and issues in a user friendly manner.
Ability to relate to customers, their views and issues
Good in spoken and written English
Motivated individual who has a passion for Engineering
Socially outgoing, ability to handle stress
High-school studies in Electrical or Electro-Mechanical Engineering preferred
few years “hands-on” experience in a B2B, Industrial Equipment support role
In-depth knowledge of electrical systems and fault finding
Advanced IT and network skills
Full clean driving license essential
Being self-motivated and having the proven capacity to fully complete tasks
Flexible and willingness to travel
Team-player with capability to work independant

How to apply:

Please send your resume to Tara.Boland@tomra.com.