Share this page

Service Optimizer

With its headquarters near Koblenz, Germany, we at TOMRA Sorting Recycling thrive on innovation, responsibility and passion with a common goal of making a sustainable difference for our planet. With 15 offices worldwide and a network of local agents and distributors, we design and manufacture sensor-based sorting technology for the global recycling and waste management industry. 

anywhere in Germany 13.07.2018

With its headquarters near Koblenz, Germany, we at TOMRA Sorting Recycling thrive on innovation, responsibility and passion with a common goal of making a sustainable difference for our planet. With 15 offices worldwide and a network of local agents and distributors, we design and manufacture sensor-based sorting technology for the global recycling and waste management industry.

 

Tasks

  • Field service work (commissioning, operation, testing, integration, optimization, maintenance and repair) predominantly for Recycling, but also tasks in other TOMRA Sorting business streams may occur.
  • Training of customer maintenance and service personnel on site as well as TSS Service Engineers or distribution partners / agents in house.
  • Providing high level technical phone support and field response for equipment and customer issues to people within and outside the organization
  • Support to Sales and Project Management and strive for project acceptance
  • Provides detailed field reports that are useful for the whole organisation after every installation or technical intervention
  • Commissioning and support for prototype and first serial production machines
  • Be part of the 24/7 Hotline team with dedicated support hours according to the company plan
  • Point of contact for Field Service Engineers for technical and application questions
  • Responsible for a special application or segment within the organization and maintaining machine setups and classifiers for this segment, as much as provide assistance on this to Field Service Engineers

 

Candidate Profile

  • BSc /MSc preferably in Electrical Engineering or Waste Management, minimum Technician or engineering 3rd level qualification required
  • Fluent in English (spoken and written)
  • Excellent technical problem-solving, troubleshooting, and follow-up skills
  • Willingness to travel approximately 80% (worldwide)
  • Willingness to work in a Recycling environment

 

 

Are you interested? Send your application with your desired salary and current notice period to:

”Markus Gressnich”: Jobs.DE@tomrasorting.com

 

Subject: „Service Optimizer”

 

We are looking forward to hearing from you!