Posted: 16 Nov 2021

Field Service Engineer

Sydney- Castle Hill, Australia
Full Time Position
TOMRA Food is a global market leader in state-of-the-art sensor-based sorting and processing technologies for food. Our HQ, located in Leuven, incorporates o.a. Technology & Software, Service, Sales, Marketing, Finance and HR. We are people that are actively making the change that we want to see in the world, so the generations of tomorrow can benefit from safer food and more available resources.

For Sydney - Castle Hill we are looking to hire an experienced Field Service Engineer.


Position Overview

Strong technical, organisational and communication skills mandatory.

  • Field service work
    (commissioning, testing, operation, maintenance, repair, breakdowns)
  • Regular travel interstate and occasionally overseas
  • Some out of normal working hours required


Role and Responsibilities

  • Field service work (commissioning, operation, testing, integration, optimization, maintenance and repair) TOMRA FOOD Sorting business
  • Provides detailed field reports that are useful for the whole organization after every installation or technical intervention
  • Regular reporting to Service Manager
  • Scheduling of service activities for yourself and coordinating with the service back-office team.
  • Training of customer maintenance and service personnel on site.
  • Providing on call technical phone support and field response to equipment and customer issues.
  • Give technical support to Sales and Project Management when required.


Candidate profile

  • 5+ years “hands-on” experience in a B2B, Industrial electrical/mechanical equipment support role, ideally in the FOOD industry.
  • Advanced electrical, electronic, and mechanical technical problem-solving skills.
  • Strong communication and facilitation skills with demonstrated ability to present complex technical information and issues in a user-friendly manner.
  • Ability to relate to customers, their views and issues, locally and in other countries and cultures.
  • Motivated individual who has a passion for Engineering.
  • Fluency with spoken and written English.
  • Being self-motivated and having the proven capacity to fully complete tasks
  • Socially outgoing, ability to handle work demand and to work under pressure


  • University or College degree, mechanical or electrical engineer or technician (diploma certificate minimum)

Other Skills/Abilities:

  • AUS Citizen or Resident with unrestricted work rights
  • Driver’s Licence mandatory 
  • Advanced IT and network skills
  • AUS driver’s license essential
  • Must to be a team player
  • Experience in the FOOD industry highly advantageous
  • Mechanical aptitude highly desirable


Interested in this vacancy? Please send your motivation letter and CV to [email protected] mentioning FSE Sydney in the subject line.

NOTE TO RECRUITMENT AGENCIES:  We do not accept unsolicited headhunter or agency resumes/CVS. Headhunters and recruitment agencies may not submit resumes/CVs through LinkedIn (or any other online platform) or directly to HR, managers and staff members. TOMRA is not responsible for any fees related to unsolicited CVs or applications and explicitly reserve its right to contact candidates presented in such unsolicited CV or application.