The ultimate goal for TOMRA's team of professional service technicians and our range of service offerings is to support you in providing high-quality service to your customers.

First-class customer care

On average, a TOMRA reverse vending solution handles more than 600,000 containers every year — or more than 2,000 containers every single day. This represents approximately 43,000 customer transactions a year, which means you have 43,000 chances to create the best possible experience for your customers.

Ensure peace of mind for store colleagues with TOMRA Service. Our remote monitoring tools and network of service technicians keep your reverse vending equipment working hard for your business. Our remote tools and network of service technicians keep your reverse vending equipment working hard for your business.

Securing a good start

Our dedicated technicians install, tailor, and fine-tune your reverse vending solution on-site to make sure it performs at its best. They can coach your team in troubleshooting, simple maintenance, and proper operation because tackling small problems when they occur can make a huge difference on a busy day.

A range of services and offerings

We offer a flexible portfolio of tools that allow you to serve your customers in the best possible way. We offer a variety of service-level agreements, ranging from basic maintenance to all-inclusive, full-coverage contracts.