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Voucher Control

Voucher Control is an essential cloud-based tool for your reverse vending machine (RVM) that secures your deposit refunds and allows your customers to redeem their deposits across your entire chain.

SECURE REFUND PAYOUTS

Ensure real-time validation and redemption of deposit vouchers

Ensure real-time validation and redemption of deposit vouchers

INCREASE CUSTOMER SATISFACTION

Enable chain-wide payout and guaranteed correct refunds

Enable chain-wide payout and guaranteed correct refunds

SOLUTION FOR RETAILERS OF ALL SIZES

Available in two different solutions to meetyour needs

Available in two different solutions to meetyour needs
Ensure real-time validation and redemption of deposit vouchers
Enable chain-wide payout and guaranteed correct refunds
Available in two different solutions to meetyour needs

PAY OUT REFUNDS CORRECTLY AND SMOOTHLY

With Voucher Control you can ensure that deposit refunds are only redeemed once. The cloud-based solution ensures real-time validation and redemption of printed and digital vouchers to secure your deposit refund and prevent fraud.

By connecting your stores’ RVMs to Voucher Control, you can also improve customer satisfaction by allowing customers to redeem their deposit vouchers across your different stores.

HOW VOUCHER CONTROL WORKS

Voucher Control is designed to suit retailers of all sizes, and there are two different options available:

  • Integrated with your point-of-sale (POS) system
  • As a standalone app with the Voucher Validation Tool

The advanced technology behind Voucher Control ensures top level security, but the way it works is very simple:

    1. When an RVM session is completed, the deposit voucher is synchronized and verified with the TOMRA server.


    2. When the voucher is redeemed at the POS, it is controlled against the TOMRA server to verify its authenticity.


    3. If the voucher is false or has already been redeemed, it will be rejected.
     Illustration of how Voucher Control works

GETTING STARTED WITH VOUCHER CONTROL

It's very easy to set up Voucher Control to secure your deposit refund transactions. Our sales representatives are happy to set up a meeting to walk you through the process and discuss opportunities for your store. They will also provide service documentation and details about our integration options.

Can’t find what you are looking for? We can answer any questions and provide expert advice on machine compatibility, subscription and integration options. Contact us at connect@tomra.com to learn more.  

Key features

Smart

  • Daily statistics on RVM activity (consumer sessions, container volumes, payout, etc.)
  • Automated user assistance and context-dependent user manuals
  • Visual overview of RVM installation

Real-Time

  • Remote RVM monitoring
  • Actionable, instant notifications about RVM operational status (door open, bin full, etc.)
  • Attend machine only when necessary

Easy

  • Available for iOS, Android and web (browser access)
  • Intuitive interface and user management in-app
  • Multiple languages supported (English, German, Norwegian, Finnish, French, Dutch and Swedish)