Reverse vending - customer stories

Turmöl boosts customer convenience by offering container returns with TOMRA S1 reverse vending machine (RVM)

Austria: With Austria’s deposit return system introduced in 2025, Turmöl saw an opportunity to enhance customer convenience even further. Known for making every visit quick and seamless, the petrol station network wanted returning drink containers to be just as easy as refuelling, shopping, or charging an EV.

Turmöl boosts customer convenience by offering container returns with TOMRA S1 reverse vending machine (RVM)

EDEKA Nolte is Elevating Customer Experience with TOMRA T100

Königstein, Germany: For EDEKA Nolte, innovation is part of its DNA. Thirteen years ago, the store was the first to introduce TOMRA T9. Today, they continue the pioneering spirit as the first EDEKA store to install the new TOMRA T100. They have paired with the TOMRA R2 multi-feed machine and three TOMRA MultiPac, and two TOMRA SoftDrop in the backroom.

EDEKA Nolte is Elevating Customer Experience with TOMRA T100

Droppie reinvents recycling with TOMRA and digital innovation

Utrecht, Netherlands: In the heart of the Netherlands, Droppie has become a destination for recycling, drawing in 400–500 people daily. The innovative recycling store is powered by TOMRA reverse vending technology and APIs, and its success highlights the benefits of flexible solutions tailored to different user needs.

Droppie reinvents recycling with TOMRA and digital innovation

Hanlon’s Gala brings 24-hour recycling access with TOMRA T90

Longford, Ireland: TOMRA T90 reverse vending machine, installed in July 2024, has delivered smooth performance and strong customer satisfaction. Owner of Halon's Gala shop, Patrick Hanlon, praises TOMRA’s reliability and recommends the solution to other retailers.

Hanlon’s Gala brings 24-hour recycling access with TOMRA T90

Społem Kielce prepares for Poland’s upcoming deposit return system with TOMRA Reverse Vending Solutions

Kielce, Poland: As Poland gears up for the nationwide launch of its Deposit Return System (DRS) on 1 October 2025, Społem Kielce is taking early action to prepare. The well-established retail cooperative, with stores across the Świętokrzyskie region, has rolled out TOMRA reverse vending machines (RVMs) across its entire store network. The initiative supports the retailer's commitment to innovation, operational readiness, and customer experience.

Społem Kielce prepares for Poland’s upcoming deposit return system with TOMRA Reverse Vending Solutions

Paco Supermarkets thrives with automated drink container collection with TOMRA M1

ROMANIA: Paco Supermarkets in Romania has taken a significant step towards efficiency and customer satisfaction by implementing TOMRA M1, the smallest reverse vending machine from TOMRA. With this innovative solution, Paco Supermarkets has not only boosted the collection process for drink containers but also created a cleaner and more satisfying shopping experience for its customers.

Paco Supermarkets thrives with automated drink container collection with TOMRA M1

Modern technology for a modern store – TOMRA R2 at Coop Östra Station, Sweden

UMEÅ, SWEDEN: When Coop Östra Station opened in Umeå on April 25, 2024, the goal was clear: to create a modern store with smart solutions for a smooth and seamless customer experience. A key part of that vision was the TOMRA R2 – a new type of multi-feed reverse vending machine that brings simplicity and efficiency to both customers and staff.

Modern technology for a modern store – TOMRA R2 at Coop Östra Station, Sweden

Annabella Retail Park boosts container collection efficiency with TOMRA T90

Râmnicu Vâlcea, Romania – High-performing TOMRA reverse vending machine supports Annabella's growing return volumes and environmental goals.

Annabella Retail Park boosts container collection efficiency with TOMRA T90

Feliciu Paraschiv, Owner of Paco Supermarkets

Paco Supermarkets boosts efficiency with TOMRA T70 Dual

VRANCEA COUNTRY, ROMANIA: What began as a small convenience store in 1995 has grown into a thriving network of 18 supermarkets and a cash-and-carry store across Vrancea County, Romania. Driven by innovation, Paco Supermarkets continues to enhance operations, with TOMRA playing a key role in its latest advancement.

Paco Supermarkets boosts efficiency with TOMRA T70 Dual

Customers and store staff in front of TOMRA R2 reverse vending machine

Coop Mega Lillehammer boosts return volumes and attracts new customers with TOMRA R2

Lillehammer, Norway – Coop Mega Lillehammer has achieved impressive results following the installation of the TOMRA R2 reverse vending machine. With a 159.4% increase in return volumes and a 32% rise in customer sessions, the store has not only improved the customer experience but also attracted new customer groups.

Coop Mega Lillehammer boosts return volumes and attracts new customers with TOMRA R2

Murphy's Costcutter Express Macroom leads with Europe’s first TOMRA B5 Combi reverse vending machine installation

Macroom, Ireland – Murphy's Costcutter Express Macroom has achieved a significant milestone as the first store in Europe to install the TOMRA B5 Combi reverse vending machine (RVM). This pioneering step was taken by June Murphy, who has been running the store with her husband Dennis since 1990.

Murphy's Costcutter Express Macroom leads with Europe’s first TOMRA B5 Combi reverse vending machine installation

The Country Shop streamlines its recycling journey with plug-in-play TOMRA B5 Combi

Letterfrack, Ireland: The Country Shop supermarket, located in the small village of Letterfrack, in the Connemara area of Galway, chose the TOMRA B5 Combi reverse vending machine for its affordability, and ease of use for both its customers and store personnel.

The Country Shop streamlines its recycling journey with plug-in-play TOMRA B5 Combi

Customer Stories