Wherever our services are needed, we have an extensive global service network with rapid reaction times. Our specialists can solve many problems straight away, thanks to our Remote Service. This saves time, money and reduces production losses to a minimum. Where repairs are needed on site, preparations can also be made by remote diagnostics. For example, required spare parts can be identified in advance.
Our motto is: all spare parts are not the same. TOMRA Sorting specialists know that, and this is why we only use original parts in each repair. With very expensive components we offer, in addition to new parts, more cost-effective service exchange parts or we repair your parts at our factory. Of course, we test these thoroughly and the materials are only used if they meet our high standards. This is because system reliability is top priority for us. For our customers this means more dependability by avoiding down times.