Service and support for TOMRA Mining solutions
Customer Support - Securing availability, performance & very high satisfaction.
Maximizing your operation’s uptime and efficiency, minimizing its environmental impact, ensuring your profitability: we understand the challenges you face every day. As your service and support partner, we are always at your side: with continuous system monitoring and maintenance based on data generated by our smart sensors, we minimize your equipment’s downtime, improve its sorting performance, reduce your operation's carbon footprint and lower your capital expenditures.
Our mission is your success: from first-class technical service – and, wherever possible, remote support – to tailored service contracts with assurance of fast-track spare parts installed by our expert engineers; from training to self-learning software, spare part kits, and much more, we go the extra mile to ensure your TOMRA Mining solution delivers on all your requirements and always performs at its best.
All-round services from parts to peak performance
SPARE AND WEAR PARTS PACKAGES
PLUS & PREMIUM SLA'S
TOMRA VISUAL ASSIST
TOMRA Insight - Turns your sorter into a management tool
Connect anytime, anywhere with online monitoring and data-driven optimization.
Advanced sensor technology to unlock the full potential of connected devices.
Machine connectivity and neural networks to share anonymized sorting data.