Faster response from one service partner
Hardware, software, and service are developed and delivered by TOMRA for seamless sorting system service and support. for seamless sorting system service and support.
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Expert support, maintenance and optimization for sorting systems worldwide.
A sorting system is a lot like a high-performance bike: built to go the distance, but only as fast as the care behind it keeps it.
Even the best machine slows down over time — not because of one big failure, but because of the small things that quietly add up. Early warning signs can be easy to miss. Calibration shifts. Components wear. Optimization potential stays untapped. Each on its own feels minor — together, they cost you uptime, throughput, and recovery.
That's why service isn't about fixing what's broken. It's about unlocking the best your system can deliver — every shift, every year.
Six ways TOMRA Care protects your performance
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Support
Get fast expert help when you need it. TOMRA provides remote and on-site support to resolve issues quickly and keep recycling operations running. -
Maintain
Keep your system running reliably with preventive maintenance and spare part solutions that help reduce downtime and extend system lifetime. -
Protect
Reduce risk and plan service costs with extended coverage and service agreements designed for greater predictability. -
Train
Equip your team with practical skills for operating sorting systems, improving handling and day-to-day performance. -
Optimize
Turn sorting performance into measurable gains with expert support to monitor, fine-tune, and improve recovery rates. -
Digital Solutions
Use connected system data to monitor performance, support better decisions, and identify opportunities for improvement.
What makes TOMRA Care different in sorting system service?
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Direct insights to improve sorting performance
TOMRA digital solutions provide connected system data to monitor performance and identify optimization potential. -
Reliable support wherever you operate
Our global service network combines local support with deep application knowledge in waste and metal recycling. -
Long-term value across the system lifecycle
From commissioning to long-term optimization, TOMRA Care supports sorting system performance at every stage. supports sorting system performance at every stage.
How TOMRA Care works for you
Every operation is different — which is why TOMRA Care offers a range of service packages designed to match your requirements, performance targets, and level of support needed. Our packages combine on-site expertise, remote assistance, parts solutions, and training for your staff to help you maximize uptime and protect your investment.
- CORE provides a reliable foundation with essential support and maintenance.
- PLUS adds more proactive planning and enhanced remote capabilities to keep your operations running smoothly.
- PRO delivers the highest level of support with priority access, dedicated expertise, and extended protection.
For operations with more specific or changing requirements, FLEX offers full adaptability. You can select and combine the services that matter most to you. This allows you to align your service setup with your operational priorities, budget, and in-house capabilities.
