TOMRA, close to the customer in difficult times
Thanks to TOMRA's local technical service in Portugal, the movement restrictions decreed by the COVID-19 health crisis have not impacted the realization of the project. "At TOMRA we are close to the customer and, even in these difficult times, we have been able to offer an excellent service, start up and optimize the equipment, so that the customer can work with a certain degree of normality in times of pandemic," says Eduardo Morán.
"Although the coronavirus has brought challenges that, due to teleworking, could have reduced productivity, we have never closed the company, always showing a strong commitment to customers, suppliers and partners," says Bruno Silva.
David Nogueira, from TOMRA's Technical Service in Portugal, explains how they achieved this: "Although Portugal has had many restrictions, we managed to optimize the installation time of both machines. We started with a review of the plant situation and spent a week assembling the machines. We also carried out tests and adjustments to the two units to maximise purity and make the plastics fraction metal-free.